Has BMW been bad to you? Did you buy a New BMW lemon? Have you spent too long at the service shop, dealing with "technicians" who think you're an idiot? Did the electrics start failing? Did your beautiful New BMW start stalling? What about that transmission? Did BMW tell you it was your imagination? Did your sub-frame crack? Did they promise they'd call you soon to arrange something?

Don't worry you're not the only one who bought a BMTroubleU, but now you can tell the world your real "BMW Experience" by simply emailing your story and images to rayone2.3456 AT blogger.com you need to replace ' AT ' with an '@' cos I get too much spam (privacy statement)

Wednesday, September 23, 2009

K1300R 1st "Service"

Friday 18 September 2009: I did my usual warm up of the bike when suddenly from the engine I could hear a scratchy tick noise. I turn the ignition off and then started it again and the noise was still there... a little concerned about the noise I decided to take the car to work instead. And called my dealer for the 1st service.

Wednesday 23 September 2009I took the bike in to my dealer and explained all the issues. Later on in the day I called for an update and the service manager (Anthony) said it had been looked at, and it was all fine and perfectly aligned. I asked what equipment they had used to check the alignment and he said we took it for a ride. I told him I measured the steering before claiming it was misaligned; he proceeded to lecture me about how one of the best mechanics in Australia with many BMW awards said it was aligned and that's the end.

I asked if I could have a print out of the BMW diagnostic system... he said what print out!? I explained the tool you plugin to the bike to read error codes has a print function; he said "I can print it out if I want", and I asked him if he did... he then got aggressive and said “you ask too many questions, I don't think I can't help you any more with your bike don't bring it back”. I agreed I shouldn’t bring it back and left.

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