The 2010 Initial Quality Study is based on responses from more than 82,000 purchasers and lessees of new 2010 model-year vehicles surveyed after 90 days of ownership. The study is based on a 228-question battery designed to provide manufacturers with information to facilitate identification of problems and to drive product improvement. The study was fielded between February and May 2010.

There's something wrong with your graph. How can you have 113 problems per 100 vehicles?
ReplyDeleteI maybe wrong but I think that's just a ranking. Your more than welcome to take it up with the authors here: http://businesscenter.jdpower.com/ContactUs.aspx
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